Privacy Policy

Effective Date: October 17, 2025

Welcome to MarketCapLive (the "Platform," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit our website at marketcaplive.com (the "Site"), use our mobile applications (if any), or engage with our services, features, and content (collectively, the "Services").

By accessing or using the Services, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use the Services. This Policy forms part of our Terms of Service.

1. Information We Collect

We collect information to provide, improve, and protect our Services. The types of information we collect include:

1.1 Personal Information

Personal Information is information that identifies you as an individual. We may collect:

Account Information: Email address, username, and password when you create an account.
Contact Information: Name and contact details if you contact us or subscribe to newsletters.
Payment Information: If applicable, billing details processed through third-party payment providers (we do not store full payment card details).

1.2 Non-Personal Information

Non-Personal Information does not identify you directly. We collect:

Usage Data: IP address, browser type, device information, pages visited, time spent on the Site, and referral sources.
Portfolio Data: Cryptocurrency holdings, transaction history, and watchlists you choose to track (stored locally or on your device unless shared).
Analytics Data: Aggregated data on user interactions to improve Services.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms (if you log in via them) or analytics providers.

We do not collect sensitive personal information, such as financial account numbers, government IDs, or health data.

2. How We Use Your Information

We use the information we collect to:

Provide and maintain the Services, including displaying real-time market data and portfolio tracking.
Process account registrations, verify users, and manage subscriptions.
Communicate with you, including sending updates, newsletters, or responding to inquiries.
Improve and personalize the Services, such as recommending content based on usage.
Analyze usage trends and develop new features.
Prevent fraud, enforce our Terms, and ensure security.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information in the following circumstances:

With Service Providers: Third parties that help us operate the Services (e.g., hosting, analytics, email services). These providers are contractually obligated to protect your information.
For Legal Reasons: To comply with laws, respond to lawful requests, or protect rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
With Your Consent: If you agree to share, such as integrating with third-party tools.

We do not share personal information with third parties for their marketing purposes.

4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Account information is retained while your account is active and for a period thereafter for legal and audit purposes. You may request deletion of your data, subject to legal retention requirements.

5. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Access, correction, or deletion of your data.
Withdrawal of consent.
Opt-out of certain processing (e.g., marketing).
Portability of your data.

To exercise these rights, contact us at support@marketcaplive.com. We will respond within a reasonable timeframe.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (if applicable).

8. International Data Transfers

The Services are hosted on servers located in various countries. By using the Services, you consent to the transfer of your information to these locations, which may have different data protection laws.

9. Children's Privacy

The Services are not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.

10. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on the Site with the revised effective date. Your continued use of the Services after changes constitutes acceptance. We will notify you of material changes via email or Site notice.

11. Governing Law

This Policy is governed by the laws of the Cayman Islands, consistent with our Terms of Service.

12. Contact Us

If you have questions about this Policy, please contact our Data Protection Officer at support@marketcaplive.com.