TTEC$2.50
$2.43
Chart
Performance
Key Stats
AI TTEC Summary
Powered by LiveAIAI Scoreboard
Powered by LiveAIOverall Analysis
BuyTTEC Holdings, Inc. presents a mixed investment profile. Fundamentally, the company has a strong revenue base and a significant operational presence, but recent performance shows declining net income and negative free cash flow. Thematic alignment with digital customer experience is positive, but technical indicators suggest caution due to recent price declines and mixed moving average signals. It is best suited for investors with a moderate risk tolerance looking for exposure to the customer experience technology sector.
Thematic
TTEC operates in the customer experience (CX) technology and services sector, which is experiencing growth driven by digital transformation, AI adoption, and the demand for personalized customer interactions. The company's focus on both digital solutions and operational services positions it to benefit from these trends.
Fundamental
TTEC's fundamental performance shows mixed signals. While revenue has been substantial, profitability has been declining, with net income turning negative in the last reported full year (2024). The company also reported negative free cash flow in the latest annual period. The balance sheet indicates significant debt relative to equity. Valuation metrics like P/E are highly volatile and not consistently positive.
Technical
Technical indicators for TTEC are predominantly bearish. The stock price is trading below key short-term and long-term moving averages, and most momentum oscillators are signaling a bearish trend or are in neutral to oversold territory, suggesting potential for further downside or sideways movement.
| Factor | Score |
|---|---|
| Digital Transformation in CX | 90 |
| AI and Automation in Customer Service | 85 |
| Outsourcing of Customer Support | 75 |
| Global Reach and Diversification | 80 |
| Regulatory Landscape for Data Privacy | 65 |
| Factor | Score |
|---|---|
| Valuation | 60 |
| Valuation | 20 |
| Profitability | 10 |
| Growth | 30 |
| Balance Sheet Health | 15 |
| Cash Flow | 10 |
| Factor | Score |
|---|---|
| Trend Analysis | 20 |
| Trend Analysis | 15 |
| Momentum | 50 |
| Momentum | 55 |
| Support & Resistance | 70 |
| Volume | 60 |
AI Investing Checklist
Powered by LiveAIBullish Points (7)
Recent Positive Momentum
The stock has shown positive performance over the last month (8.68%) and 6 months (36.98%), indicating recent investor interest and potential upward trend.
High Average Trading Volume
The average 30-day volume of 284,540 is significantly higher than the current volume of 149,609, suggesting good liquidity and investor participation.
Bearish Points (13)
Slight Price Decline
The current price of $5.26 represents a slight decrease of -0.38% on the day, indicating minor short-term selling pressure.
Significant 1-Year Underperformance
The stock has experienced a substantial decline of -33.42% over the past year, suggesting significant challenges or negative market sentiment affecting the stock.
Calendar
April 2024
2
Ex-Dividend Date
April 2024
30
Next Dividend Date
August 2025
8
Next Earnings Date
H: $0.25
A: $0.23
L: $0.22
H: 495.93M
A: 495.93M
L: 495.93M
Profile
TTEC Holdings, Inc. operates as a customer experience (CX) company that designs, builds, and operates technology-enabled customer experiences across digital and live interaction channels. It operates through two segments, TTEC Digital and TTEC Engage. The TTEC Digital segment provides CX technologies for contact center as a service, customer relationship management, and artificial intelligence (AI) and analytics; creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise based CX technologies; creates proprietary IP to support industry specific and custom client needs; and offers CX consulting services. The TTEC Engage segment provides digitally enabled CX operational and managed services; delivers data-driven omnichannel customer care, customer acquisition, growth and retention services, tech support, fraud mitigation, and back-office solutions; and offers solutions for AI operations, including data annotation and labeling. It serves clients in the financial services, healthcare, public sector, communication, technology, media and entertainment, travel and hospitality, automotive, and retail industries. The company operates in the United States, Canada, the Philippines, the Asia Pacific, India, Europe, the Middle East, Africa, and Latin America. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Austin, Texas.
Seasonals
Price Target
6.85 USD
The 39 analysts offering 1 year price forecasts for TTEC have a max estimate of 6.85 and a min estimate of 6.85.
Debt Level and Coverage
Financial Position Analysis
Ownership
Capital Structure
Valuation - Summary
Valuation - Ratios
Revenue to Profit Conversion
Balance Sheet
Income Statement
Cash Flow
Related Companies
Powered by LiveAIWeight: 95
Direct global competitor in customer experience (CX) and business process outsourcing (BPO) services, offering similar digital transformation and contact center solutions.
Weight: 92
One of the largest global leaders in outsourced customer experience management, directly competing with TTEC across various BPO and CX service lines.
Weight: 90
Major global professional services firm specializing in BPO, digital transformation, and process re-engineering, with significant overlap in TTEC's BPO and consulting segments.
Weight: 88
Global professional services company offering extensive consulting, technology, and operations (including BPO and CX) services, often competing with TTEC on larger digital transformation projects.